Shipping & Delivery


Our goal is to offer you the best shipping options, no matter where you live. Every month we deliver to hundreds of customers around the world ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

    Processing time
    Order verification, tailoring, quality check, and packaging. We send all orders to the manufacturer for dispatch within 24hrs after the order is placed. The manufacturer and our shipping carriers process the orders, which takes an additional 2–4 days.

      Shipping time
      This refers to the time it takes for items to be shipped from our warehouse to the destination.

      • U.S. orders are shipped by ePacket, which is a U.S. Postal Service product. After processing and leaving the warehouse, items usually take between 7-14 days to arrive at their destination. It tends to be closer to seven, but some packages may take a little bit longer.
      • United Kingdom & Rest of the World orders usually take around 15-30 days.
      Shipping Type Price Estimated Arrival Time
      U.S. Delivery FREE 7-14 days, tracking
      UK & Rest of the World FREE 15-30 days, tracking

      If at any time you require an update on the status of your order, you can contact our friendly customer support team at support@cushionsinternational.com.

      Customs Fees
      Customs fees depend on the laws of your country. In the majority of cases, you are not required to pay any customs fees. We mark all our orders as low-value gifts. Furthermore, we send larger orders in separate packages to avoid such charges.


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